# Get help with your business

> Find the free public services in your territory that help new autónomos with advice, training and workspace.

- Page: https://autonomo.eus/steps/business-help
- Part: Part E: Life in Euskadi
- For: Everyone
- Last checked: 14 October 2026

Each territory and capital has public services that help new autónomos with advice, training and spaces. **Start with the Lanbide grants, then the service nearest to you.**

## Everywhere in Euskadi

- **Lanbide start-up grants:** see [Check the Lanbide start-up grants first](https://autonomo.eus/steps/lanbide-grants). For Lanbide offices and phone numbers, see [Contact Lanbide](https://autonomo.eus/steps/offices#contact-lanbide).
- **Zuzenean:** the Basque Government's citizen service. It gives information on any Basque Government procedure, helps with online forms, takes applications and issues BakQ. Phone 012 (free from Euskadi) or 945 018 000. Monday to Friday, 8:00 to 19:30, and until 14:30 in August.
  - **Book an appointment:** [online](https://www.euskadi.eus/cita-previa-zuzenean-v7/) or by phone on 945 019 000. Without an appointment, the offices see people from 8:00 to 11:00 and from 15:00 to 17:30, while there is room. The Bilbao office sees people by appointment only during building works.
  - **Offices:** Gran Vía 85, Bilbao; Andía 13, Donostia/San Sebastián; Ramiro de Maeztu 10, Vitoria-Gasteiz. See [Contact Zuzenean](https://autonomo.eus/steps/offices#contact-zuzenean).
  - **Write to them:** use the [general online contact form](https://www.euskadi.eus/web01-sedeform/es/x43kToolkitWar/form/fdp?procedureId=1013901&tipoPresentacion=1&language=es) (*Buzón Electrónico General*).

## In your territory

### Álava

- [Vitoria-Gasteiz city council](https://www.vitoria-gasteiz.org/docs/wb021/contenidosEstaticos/adjuntos/es/20/68/92068.pdf): a 32-hour business creation course, shorter workshops and online courses, and up to 10 hours of personal advice. Phone 010 or 945 161 100, infoempresas@vitoria-gasteiz.org.
  - **How to start:** email infoempresas@vitoria-gasteiz.org with a few lines on your business idea, and ask for advice (*orientación y asesoría*) or a place on the next course. The online courses are for adults with a business idea who are registered in Álava (*empadronados*) or start their business there.

### Bizkaia

- [Beaz](https://www.beaz.bizkaia.eus/): the Diputación's business agency. Spaces, training, financing and acceleration, with a yearly guide to grants.
  - **Contact:** Sabino Arana 8, 48013 Bilbao. Phone 944 395 622, or the [Beaz contact form](https://beaz.bizkaia.eus/contacto/). October to May: Monday to Thursday 8:00 to 17:00, Friday 8:00 to 14:00. June to September: Monday to Friday 8:00 to 14:00.
  - **For new businesses:** see [Beaz: Creación](https://beaz.bizkaia.eus/creacion/) (starting a business).
- [Bilbao Ekintza](https://www.bilbaoekintza.eus/emprende/acompanamiento-personalizado): the city's free one-to-one support for people starting a business.
  - **Contact:** Terminus building, Navarra 5, 1st floor, 48001 Bilbao. Entrepreneurship phone 944 205 360, or the [Bilbao Ekintza contact form](https://www.bilbaoekintza.eus/contacto/escribenos) ("Escríbenos", write to us). Monday to Thursday 8:30 to 18:00, Friday 8:30 to 15:00. July and August: Monday to Friday 8:30 to 13:30.

### Gipuzkoa

- [Txekin](https://www.gipuzkoa.eus/es/web/ekonomia/programas-y-ayudas/emprendizaje/txekin): the Diputación's programme to turn a business idea into a viability plan, with approved advisers. Contact sustapena.ekintzailetasuna@gipuzkoa.eus, 943 112 252.
  - **How to join:** choose an adviser from the [list of approved advisers](https://www.gipuzkoa.eus/es/web/ekonomia/programak-eta-laguntzak/ekintzailetza/homologazio-zerrenda) (*entidades homologadas*). Applications for 2026 opened on 24 February 2026, in the [Diputación's online application system](https://w390w.gipuzkoa.net/WAS/CORP/DIKIkasekinWEB/login.do?ver=1). You attach a signed statement (*declaración responsable*) and a copy of your ID.
  - **Address:** Gipuzkoa Plaza 1, 20004 Donostia/San Sebastián. Questions about paperwork: 943 113 770.
- [Fomento de San Sebastián](https://www.fomentosansebastian.eus/es/): training, advice, grants and spaces for new businesses in Donostia. Phone 943 482 800, fomentoss@donostia.eus.
  - **How to start:** call or email with a few lines on your business idea and ask for an advice appointment.

## Official sources

- [Zuzenean offices and hours](https://www.euskadi.eus/zuzenean-atencion-presencial/web01-a2zuzen/es/)
- [Zuzenean: book an appointment](https://www.euskadi.eus/cita-previa-zuzenean-v7/)
- [Beaz](https://www.beaz.bizkaia.eus/)
- [Beaz: contact](https://beaz.bizkaia.eus/contacto/)
- [Bilbao Ekintza](https://www.bilbaoekintza.eus/emprende/acompanamiento-personalizado)
- [Bilbao Ekintza: contact](https://www.bilbaoekintza.eus/contacto)
- [Gipuzkoa: Txekin](https://www.gipuzkoa.eus/es/web/ekonomia/programas-y-ayudas/emprendizaje/txekin)
- [Gipuzkoa: approved advisers](https://www.gipuzkoa.eus/es/web/ekonomia/programak-eta-laguntzak/ekintzailetza/homologazio-zerrenda)
- [Fomento de San Sebastián](https://www.fomentosansebastian.eus/es/)
- [Vitoria-Gasteiz: support for entrepreneurs](https://www.vitoria-gasteiz.org/docs/wb021/contenidosEstaticos/adjuntos/es/20/68/92068.pdf)

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Free, independent information. Not an official government website or a gestoría. General information, not legal, immigration or tax advice. Confirm current requirements with the authority before you act. Report a mistake: a@halawa.io. Source: Autónomo.eus (https://autonomo.eus).